Intelligent technology solutions designed for hospitals

Health IQ provides hospitals with the visibility they need to optimise their processes, and make more informed decisions, enabling increased patient access and improved patient care.

Health IQ is all about providing your health organisation with intelligent and innovative solutions. We guide you through the maze of data management and integration, saving you time and money and improving the efficiency of the patient journey. Our experienced team provide intelligent business solutions and continue to develop integration architecture, robust information systems and process-supporting solutions that deliver real operational and business value to your organisation.

  • Throughout the patient journey

    Understanding that patient flow visibility is needed throughout the continuum-of-care, our solutions offer this visibility at every stage.

  • Enabling improved processes

    Our client hospitals leverage the information provided by our solutions to inform process improvements and drive better outcomes.

  • Driving improved NEAT outcomes

    Solving the issues of insufficient visibility of capacity to meet demand has helped us deliver improved NEAT outcomes for our client hospitals.

  • Designed by hospitals for hospitals

    All of our solutions have been developed in partnership with hospitals, to provide solutions to real challenges faced by the healthcare industry.

  • Integrates with existing systems

    Because you don’t need yet another unconnected system adding to the noise, we designed our solutions to integrate seamlessly with all key hospital systems.

  • Proven outcomes

    Our solution suite has been successfully implemented and continues to deliver results for more than 60 hospitals and health services in Australia.

Solutions that provide visibility at every stage of the patient’s journey

Our blog – IQ Insights

  • A and E

    Should ED be another ward?

    I recently attended the Strategies for Improving Patient Flow conference in Auckland NZ. As always I came away with many valuable insights from the passionate and knowledgeable presenters and attendees. Unexpectedly I also now have this challenging thought that won’t go away so I felt the need to share it and hopefully create a discussion […]

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    Improving your hospital waiting times and patient flow

    If you were unable to attend the Outpatients: Accelerating Flows and Improving Service Integration conference in Brisbane there were some key insights you may have missed. At the event, there was a breadth of engaging speakers, and over 150 delegates all keen to soak up the latest innovations in Outpatient care. One of the key […]

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    Creating a safety culture for the hospital at night

    If you were to take one thing away from the recent Patient Flow Conference in Sydney, it would be the importance of creating a patient safety culture in hospitals at night, and the best practice approaches to achieving it. At the conference, there was plenty of anecdotal evidence highlighting the vast difference between hospital culture […]

What our clients say

  • “Patient Flow Manager has improved the efficiency and effectiveness of our communication, and in addition provided us greater transparency over our processes enabling us to prove what is wrong with data rather than hunches, and therefore creating sustainable change.”

    Author's imageKate Burns Access and Demand Manager, Royal Melbourne Hospital
  • “Patient Flow Manager is an essential tool to support Eastern Health’s clinical operations, and for the management of inpatient access and flow across the largest geographical catchment area of any metropolitan health service in Victoria. Health IQ have partnered with us to deliver tailored solutions across all of our acute, sub-acute, and mental health services”.

    Author's imageDean JonesDirector – Inpatient Access, Eastern Health
  • “Health IQ’s solution has had a dramatic impact on the quality of patient journey data. It is so easy to use, compliance is high and we immediately saw huge financial savings.”

    Author's imageLin PenfoldPatient Flow Unit, Princess Alexandra Hospital
  • “Patient self-check-in at clinics at the Austin Hospital / Olivia Newton John Cancer centre! Just like Qantas – very cool.”

    Author's imageDavid Hansen (via Twitter)CEO, CSIRO Australian e-Health Research Centre

Hear from Tobi Wilson, former COO of Royal Melbourne Hospital on the outcomes they achieved following the implementation of Patient Flow Manager

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  • Health IQ client Peninsula Health

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