IQ Insights

  • Paul Chappell shared with us how Bendigo Health has optimised their discharge planning processes through Patient Flow Manager

    Realising the future of patient flow management

    By Dave Piggott We’re back from the Improving Patient Flow conference in Melbourne and there’s so much we’re keen to share with you. It was a big two days with a stellar line up of inspiring speakers, with more than 100 patient flow enthusiasts gathered in one room to learn about the latest innovations for […]

  • patient-admission-prediction-tool-csiro-papt

    Patient admission prediction

    How the partnership between Austin Health, CSIRO and Health IQ works to provide Austin Health these answers. Without the ability to accurately predict patient admissions, hospitals are limited in their ability to effectively plan for changing demand. As a result, they face a range of complex issues that negatively impact patient access and care, the financial […]

  • reduce re-admissions and length of stay

    Improving discharge planning to reduce length of stay and readmissions

    The lack of a consistent and effective discharge planning process is a significant impediment for Australian hospitals looking to maximise patient access. In many cases, this is a symptom of the poor visibility clinicians and staff have of their patient’s progress throughout their stay in the hospital – especially due to the many disparate systems […]

  • improving-neat-4-hour-target

    How to make achieving 4 hour NEAT possible

    The National Emergency Access Targets (NEAT) four hour rule has had significant improvements on timelines of care for patients throughout hospitals both in the ED and inpatient wards, with no adverse impact on quality and safety of care. Nevertheless, meeting 4 hour NEAT is no mean feat. News of failing targets are highly reported and […]

  • Queue-Manager-Austin-Health-Self-Check-In

    Austin Health VPH award finalist for Health IQ’s Queue Manager

    Austin Health was recognised at the 2013 Victorian Public Healthcare awards for its leadership in innovation for optimising healthcare through e-health and communications technology. The project, ‘E-queuing at Austin Health Specialist Clinics’, saw Health IQ’s Queue Manager successfully implemented in their outpatients department and at the Olivia Newton-John Cancer and Wellness Centre. Queue Manager was […]

  • achs-logo-jpg2

    PFM receives special mention at Bendigo Health’s ACHS accreditation

    Health IQ’s Patient Flow Manager receives special mention during Bendigo Health’s ACHS accreditation During its recent accreditation survey conducted by the Australian Commission on Safety and Quality in Health Care (ACSQHC), Bendigo Health received a special mention for its implementation of Patient Flow Manager – Health IQ’s electronic patient flow management solution. Compulsory for the […]